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Our Lifetime Warranty & Guarantees

Our Guarantees

When you call Heritage, you not only get our warranty benefits but also the peace of mind that you called the most reputable company in New Hampshire and Massachusetts.  Our family has been proudly and professionally serving our communities for over 32 years.  If you’re not completely happy with our services, tell us.  We’ll do what it takes to make things right.

Cleanliness

Our promise to you is other than the quality solutions we provide, there won’t be a trace that we were ever in your home!  Our expert technicians will arrive in clean uniforms, organized trucks, and shoe covers to ensure your home stays tidy.  We’ll leave making sure the work area is as clean as we found it.

Customer First Lifetime Warranty & Guarantees at Heritage

Courtesy

We conduct personality assessments, drug testing, and criminal background screening to ensure our employees provide you a pleasant and trustworthy experience.  We guarantee your technician will be competent, safe, respectful, and friendly.

Upfront Pricing

We’ll perform a complete assessment of your issue and provide you a firm quote – and we stick to it even if the job takes longer or requires additional parts.  You’ll never pay more than what was quoted – giving you the peace of mind to make an informed decision before any work is started.

On-Time Arrival

You will receive both a three-hour appointment window to expect your technician and a thirty-minute call ahead to notify you of their coming arrival. If your technician does not arrive on time or provide this call ahead, we will credit you $50 towards your service.

Problem Solved

Our solutions are always intended to be long-term solutions. If the work we do does not live up to the expectations promised, we will do everything we can to fix the issue at no cost to you.  Just Call Heritage – Problem Solved.

Heritage Techinician in front on truck
Gregory Galbraith
Gregory Galbraith 5.0
George Drugas
George Drugas 5.0

Very responsive company. The staff is great. From the people on the phone to the service tech at the house - all outstanding!

kathy jacobs
kathy jacobs 5.0
Nick M
Nick M 5.0

We had an issue of the Nest Thermostat not communication properly with our boiler, and Ryan did an excellent job diagnosing the issue and fixing it. It turned out that the thermostat was not functioning properly, so he replaced it (still under warranty), ...and even took his time to set up the new one. Excellent service, and solid expertise! definitely recommend Heritage.Read More...

PAULA LEBOEUF
PAULA LEBOEUF 5.0

Evan found leak in washing machine repair techs failed to find three times

Rad Alkhatatbeh
Rad Alkhatatbeh 5.0
Michael Scaramozza
Michael Scaramozza 5.0
David Fournier
David Fournier 5.0
James Leboeuf
James Leboeuf 5.0

Evan was very professional and explained to me that the problem wasn't a plumbing problem but from the washing machine. He showed me a video of the leak and advise me to reach back out to Home Depot. He was very thorough in doing his job. I would highly ...recommend Evan and his companyRead More...

Alston Allen
Alston Allen 5.0
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